.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
.png?imageMogr2/format/webp)
Home
Contact Us
LET'S
CONNECT.
Have questions about our technology or looking for a partnership? Our team of experts is ready to assist you worldwide.
SEND MESSAGE
Global Headquarters
DONGGUAN, CHINA
Dongguan Yuaoheng Technology Co., Ltd. Address: Floor 9, Building 2, Chuangzhihui, No. 23, Lianping Section, Guanchang Road, Dalingshan Town, Dongguan City
OPEN IN MAPSGlobal Presence
MANUFACTURING CENTER
Equipped with 20+ advanced SMT lines and rigorous QC protocols. Located in Dongguan's technology core.
R&D HUB
Home to our AI and software engineering teams. Focused on vision analytics and edge computing.
LOGISTICS HUB
Centralized distribution serving 100+ countries with optimized supply chain management.
Department Directory
FREQUENTLY ASKED
Find quick answers to common questions regarding support, warranty, and response times before sending a message.
VISIT HELP CENTERWhat is the standard email response time?
For general inquiries and technical support, we aim to respond within 24 operational hours. For OEM or distributor requests, please allow up to 48 hours for a dedicated account manager to review your proposition.
How do I initiate a warranty claim?
Please do not use the general contact form. Navigate to the Hardware Support page and submit a verified RMA (Return Merchandise Authorization) request to ensure secure processing.
Can I visit the manufacturing center?
Factory tours in Dongguan are strictly by appointment only for established B2B partners and verified distributors. Please contact the OEM department to schedule a visit.
Do you offer customized software solutions?
Yes, we provide full API integration and custom software firmware builds for our enterprise clients. Contact OEM / ODM for details.
How long does shipping take for international orders?
International shipping via our Logistics Hub usually takes 5-10 business days depending on customs clearance. Expedited options are available for priority B2B shipments.
Where can I download product manuals?
You can find all detailed product manuals, quick-start guides, and firmware updates in our comprehensive Support Center.
What is your standard warranty period?
All YUAOHENG products come with a standard 12-month manufacturer's warranty. Extended warranty options are available for corporate partners and bulk purchases.
How can I become an authorized distributor?
We are always looking for global partners. Please submit your company profile and business plan through our Partner Inquiry form, or contact our sales department directly at info@yuaoheng.com.