/Support Warranty & Repair
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Reliability Guaranteed

Our Dashcam Systems, Smart doorbells, and Sport cameras are all backed by a one-year limited warranty to give you peace of mind. We provide a unified global warranty service; for any non-artificial quality issues within the warranty period, we offer repairs, replacements, and accessory re-shipments.

Device Warranty

Free hardware repairs (modules, mainboards, power ports) or equivalent replacements for defects within 12 months.

1-Year Warranty

Parts & Replacements

Replacement parts or re-shipment services provided for non-artificial quality issues during the warranty period.

Replacement & Re-shipment

Technical Support

Lifelong support including remote troubleshooting, debugging, and software/firmware system upgrades with multilingual manuals.

Lifetime Technical Support

The Repair Journey

Simple steps to get your device back in shape.

01

Submit Request

Fill out our online form with your device details and issue description.

02

Diagnosis

Our technicians will review your request and provide initial troubleshooting steps.

03

Send Device

If repair is needed, you'll receive instructions on where to send your unit.

04

Swift Return

Repaired devices are usually tested and shipped back within 5-7 business days.

Start a Claim

Please provide as much information as possible to help us expedite your request. We aim to respond to all inquiries within 24 hours.

Email Support
info@yuaoheng.com
Response Time
Within 24 Business Hours